Have you had an injury?
Then you've come to the right place. All of our osteopaths are registered ACC providers, which means ACC may contribute to the costs of your treatments.
Have you had a workplace injury?
We have working relationships with Accredited Employer third party claims administrators.
If you've got an existing ACC injury claim, simply bring your claim form or claim number with you to your first treatment - no referral letters required.
*ACC surcharge is based on ACC approval. In the event that ACC declines an injury claim, the patient is responsible for paying any additional costs for treatments.
Policy for Treating Minors
In order to ensure patient safety, all patients under the age of 16 must be accompanied by a parent or caregiver at all appointments. This is part of our duty of care as per the guidelines set by the Osteopathic Council of New Zealand.
Minimum of 24 hours' notice is required for appointment cancellations. Failure to advise within the required time frame will result in a standard fee being charged.
What can you expect during your visit?
The osteopath will begin by discussing your overall health, and will need to ask questions about both your current state of health and health history in order to determine whether all treatment techniques will be appropriate for you.
After this, the osteopath will perform a physical examination, assessing how you move, what movements cause discomfort, and observing for any asymmetries in joint mobility, and soft tissue texture and tension. This process involves active and passive movements so we advise you to wear thin, comfortable and flexible clothing to your appointment.
The osteopath will then move into treatment, under your informed consent, using osteopathic manipulative and soft tissue techniques to alleviate muscle tension, release joint restrictions and improve overall circulation. In some cases, you may be recommended home-based exercises to further progress the rehabilitation and healing process.
Who can see an osteopath?
Anyone! At Mel's Clinic we have osteopaths who treat all ages, from new born to the elderly and everyone in between. Young children and infants can be booked in with our osteopaths who have completed training in paediatric health (including retained reflexes) and paediatric osteopathy. If you are unsure whether osteopathy is right for you, feel free to get in touch with us via phone or email with your queries.